HOW WE WORK


How Red Letter can help your organisation.

Draw upon a wealth of communications knowledge.
Our client’s benefit from our extensive knowledge and expertise in providing quality communications solutions and advice across a broad range of media, writing styles.

Whatever your communications requirements, Red Letter’s network of professional writers, editors, and proofreaders can deliver the exact skills you need, fast.


Ensure your message hits the target.
Red Letter makes even the most complex information accessible to all, from detailed technical documents to specialised academic texts. We don’t believe that complicated data needs to be difficult to read. That’s why we pride ourselves in creating and producing fresh, clear, and concise documents that really works.

With high-level corporate and marketing experience matched with academic research capabilities and understanding, Red Letter offers a unique ability to pinpoint the exact style, tone, and content you need to target your desired audience.

Generate new business.
Red Letter is experienced in developing winning tenders and proposals. Our dedicated in-house Project Manager can help organise the tender production process for you from start to finish, or we can simply edit and proof the text your tender writers provide us to create an accessible, seamless, and error–free tender submission.

Produce documents that get serious attention.
Whether you need assistance polishing your manuscript or a publication design that achieves that ‘wow’ factor, Red Letter has the skills to make your audience sit up and take notice of your message.

Our Publishing & Design Director has over 20 years international experience creating eye-catching templates, logos, illustrations and covers and can work with you to make your document visually appealing.


Get noticed online.
With the cacophony of messages now competing for users attention online, it’s important to understand how to produce effective content that encourages a response.

Red Letter offers SEO copy-writing and web information architecture services to create the content your business needs to stand out from the crowd.

Our Graphic Designers can also custom create a website that perfectly matches your specifications and your organisation.

For further information on how the Red Letter Agency can help your business make perfect sense, please call Simon on 0407 501 667 or email info@redletteragency.com.au


Working with Red Letter
Red Letter provides all clients with detailed brief sheets at the commencement of contact. Our Project Manager and a Principal will plan and scope your project, at the same time providing you with information about Red Letter’s communication procedures and the resources needed to complete the job to your satisfaction and within reasonable deadlines. We then provide you with a comprehensive electronic quotation as our contract to complete the work.

Our Project Manager will then source the staff needed for the project and brief them on the work required. Once work has commenced, he is responsible for tracking progress, ensuring that staff continue to meet project milestones and delivery dates. He will also provide regular updates as necessary to all stakeholders using your preferred mode of communication – telephone, email, or face-to-face meetings.

Prior to submission for final approval, a Red Letter Principal rechecks all subcontracting work. This quality control feature is built into our work procedures at no extra cost to our clients.

At completion, Red Letter will deliver a draft for your approval. We will provide electronic client feedback forms for sign off and highlight any issues that may have arisen during the life of the project. Once you have returned this form to us, we close the project.

Red Letter understands that communications work requiring input from multiple stakeholders often requires multiple reviews and fine-tuning to ensure final drafts perfectly match our clients’ specifications. While we pride ourselves in delivering stand out work with minimal amendments needed, we do build revision time into our quotes to ensure copy meets your expectations by the final deadline. Our rates also provide for 2 revisions of the work at no extra charge, within reason and timeframes. However, should your brief change significantly at any time during the life of the project, we reserve the right to requote taking into account work already completed.

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